Shipping Policy
We ship to addresses in the United States only. Rest & Rise products are shipped by our fulfillment partners from one of two locations: a warehouse in the United States or an overseas warehouse. Every product page states where that item ships from and shows its estimated delivery dates before you buy.
Where items ship from and how long it takes
| Ships from | Processing | Delivery after shipping | Typical total | Carriers |
|---|---|---|---|---|
| United States warehouseour fulfillment partner's warehouse in the United States | 1–3 business days | 3–8 business days | 4–11 business days | USPS, UPS, FedEx |
| Overseas warehouseour fulfillment partner's overseas warehouse | 1–3 business days | 7–15 business days | 8–18 business days | USPS (final delivery) |
Overseas warehouse: Ships from overseas; tracking is provided and duties are included — you will never be charged extra on delivery.
Business days are Monday to Friday, excluding US federal holidays. Orders placed after 1pm Eastern Time, on weekends or on holidays begin processing the next business day. Orders to Alaska, Hawaii and APO/FPO addresses can take 2 to 4 additional business days.
If your order contains items from both locations, they ship separately and you receive a tracking number for each shipment. Your cart shows the latest estimated delivery date across all items.
Shipping costs
- Orders with a subtotal of $75.00 or more: free standard shipping.
- Orders below $75.00: $7.95 flat rate.
- The exact shipping cost is shown in your cart and at checkout before you pay.
- No sales tax is added to your order.
Tracking
When your order ships we email you a tracking number. You can also check the status on our order tracking page.
Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, email us right away at contact@restandrisepet.com. We can update the address if the order has not shipped yet.
Lost, delayed or damaged packages
If your tracking has not updated for 5 business days, your order has not arrived by the end of its estimated delivery window, or it arrives damaged, contact us within 7 days with your order number (and photos for damaged items). We will work with the carrier and send a replacement or refund.
Contact
Hustler Mania LLC, 159 North Wolcott Street, Casper, WY 82601, United States
contact@restandrisepet.com · +1 (727) 653-9768